Online Purchasing and Shipping Policy
Thank you for visiting and shopping the Faux Selection from the Flower Studio by Blondies Treehouse Inc. Following are the terms and conditions that constitute our Online Purchasing and Shipping Policy.
Prices listed on our website are exclusive to online purchases only. All orders must be paid for in advance through our website www.flowerstudiobyblondies.com. You should receive an email confirming your order shortly after you’ve placed it. If you don’t receive that email, please check your spam folder and see if you can locate it. This is especially important because, if you haven’t received the order confirmation email, you also will not receive the email with your shipment notification and tracking information.
Shipment Processing Time
We ship items out as soon as possible. Please allow 2-5 business days for processing time. Orders placed after 12 pm EST will be processed the following business day. Orders placed on Friday after 12pm EST or over the weekend will be processed on the following Monday. BTH is closed all major holidays. If you have questions about the lead time on a specific item, please contact us at firstname.lastname@example.org with your questions.
Blondie’s Treehouse Inc. ships via UPS and charges actual shipping costs. The shipping cost of each product is determined by the weight and size of your items, number of packages, and your delivery zip code. UPS shipping options will be listed during checkout. The final charge for shipping will appear at the end of your transaction.
Product prices do not include freight. All orders are shipped freight prepaid. It is the customer’s responsibility to request any freight accessorial services prior to shipment (ex. inside delivery, accessibility). No COD’s accepted.
International shipping: prices are shown in us dollars. Any import duties, taxes or brokerage fees due at the time of delivery are the sole responsibility of the receiving customer. Packing slips for international shipments cannot be marked as “gift” or with altered prices. International orders may require 3-5 business days of additional processing time prior to shipment.
All returns must be authorized within 48 hours of receipt for a credit or a refund, less any applicable shipping charges. Customers must notify BTH before items are sent back. Any items that are damaged due to improper return packing will not be credited. Unauthorized returns will be refused. Custom items and sale items are not returnable.